Reply to a social media complaint
Paste the customer's comment, pick a tone and complaint type, and get a reply with a pre-filled email link directed to our support inbox.
Subject line: Complaint — Missing Order
Hi there, we're really sorry to hear about this experience and want to make it right. Please email our support team directly: email them here Tapping the link opens your email app pre-filled to our support address with the subject "Complaint — Missing Order" — just add details and send.